Privacy Policy for Novanestae Online Shopping

1. Introduction

At Novanestae, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our online shopping platform. By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you provide to us, including:

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Payment details (processed securely through third-party services)

2.2. Non-Personal Information

We may also collect non-personal information such as:

• Device information (e.g., browser type, operating system)

• IP address

• Browsing behavior on our platform

3. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders

• To communicate with you about orders, updates, and promotions

• To improve our platform and customer experience

• To detect and prevent fraudulent activity or security breaches

• To comply with legal and regulatory requirements

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in these instances:

• Service Providers: With third-party vendors, such as payment processors and shipping companies, to facilitate our services.

• Legal Compliance: When required by law or to protect the rights, property, or safety of Novanestae, our customers, or others.

• Business Transactions: In the event of a business merger, acquisition, or sale, your information may be transferred to the new entity.

5. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze site performance. By using our platform, you consent to our use of cookies. You can manage or disable cookies in your browser settings, but doing so may limit the functionality of our services.

6. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Despite our efforts, no method of electronic storage or transmission over the internet is completely secure. We encourage you to take precautions to safeguard your information.

7. Your Rights

You have the right to:

• Access and update your personal information through your account settings

• Request the deletion of your personal data, subject to legal or contractual obligations

• Withdraw consent for marketing communications by opting out or contacting us

8. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing personal information.

9. Children’s Privacy

Novanestae does not knowingly collect personal information from children under 13. If we become aware of such data, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our platform, and the updated policy will take effect immediately. Your continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +971-568756151

Thank you for trusting Novanestae with your information!